Returns & Exchanges
At Cardology, we want you to love your home decor and stationery, which is why we offer a 30-day return policy on all non-customized items. If your purchase doesn't perfectly fit your space, we are here to help with an easy exchange or full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all fragile home goods are well-protected to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing